Customer service email: tatianafashion@comcast.net
(Note:Emails are returned throughout the day and are the quickest most efficient way to contact us.

All mail is sent to:
Tatiana
201 Hills Road
Nokomis, FL 34275

Tatiana Wholesale Return Polices

Send to: Tatiana Returns 201 Hills Rd
Nokomis,FL 34275

Please let your customer know that they need to contact you for customer service. Our packing slip clearly states that they are to contact your company for customer service. Items must be returned in re-stockable condition with tags attached within 15 days.

Size Exchanges:

Go to our website and place a new order for the size wanted. Have the customer send the first order back to us and we will issue a refund minus $3.50 FOR HANDLING.

Defects:

Items are guaranteed against defects. If an item is defective, return it to the address above WITH THE PACKING SLIP or at the very least our order number (that would be Tatiana Fashions Order number not your websites order number)within 30 days of receipt. We will then send a replacement.

If a customer does not want the item and wants to return it:

First: Note there are not many returns on Tatiana products. We have a very low return rate.

Your return policy will not be the same as ours. We are a wholesaler, you are a retailer. We suggest you look at other retailers return policy to see what they are doing. The successful ones have liberal return policies.

Tatiana is a manufacturer and we do not have retail return policies. Most wholesalers accept returns only for defects. Most re-sellers (that would be you) resell their returns because if we accept them we have to charge a $8.00 restocking fee.